Service: Delta One
Aircraft: Boeing 767-300
Departure: Minneapolis, Minnesota (MSP) 10:00 PM
Arrival: London, England (LHR) 11:10 AM +1 Day
Distance: 4,015 miles
This was the first leg of Elizabeth and I's trip to Dubai and Abu Dhabi. Since Delta doesn't fly to Dubai, we had to make a connection in London before continuing on their partner, Virgin Atlantic. Our outbound itinerary ended up looking like this: OMA-MSP-LHR-DXB. I booked this all on one ticket for 85,000 Skymiles and $47.30 per person.
Our flight from Omaha landed in Minneapolis at roughly 7:00 PM, so we had a few hours to kill before boarding. It's a shame Delta doesn't provide any ground experience outside of their normal Skyclub for Delta One customers. I wish they'd add a few flagship lounges for their international passengers like United and American.
Our stay at the Skyclub was uneventful and we ended up heading to the gate early. Premium passengers were called to board at 9:15 PM. Delta One's cabin on their 767 is made up of 36 fully flat seats in a 1-2-1 configuration. The window seats alternate between being closer to the aisle way and closer to the window.
I'd assigned myself seat 5C and Elizabeth was next to me in 5B in the middle section.
Waiting for us at our seats were Delta's Westin Heavenly bedding, LSTN Sound Co. headphones, Tumi amenity kits and Dasani waters.
The bedding consisted of a pillow and a blanket, but no mattress pad. The LSTN Sound Co. headphones were actually quite nice despite my lack of brand recognition.
The amenity kits included eye shades, socks, tissues, tooth brush, tooth paste, hand sanitizer, mouthwash, Kiehl's lip balm and lotion.
The seat itself had a reading light, USB port, headphone jack, and a 110v outlet.
The seat controls were on the right hand side along with the tray table.
The in-flight entertainment screen was in the seat-back directly in front of you.
After getting settled in, pre-flight drinks were served and the menus were distributed.
Here's what the menu and drink selection looked like:
Before takeoff, Elizabeth and I browsed the in-flight entertainment. Delta easily has one of the best entertainment selections in the industry. We decided to watch to watch Bleed For This with Miles Teller.
We ended having roughly a 30 minute delay because of a technical issue, but we got off the ground around around 10:45 PM
After we hit cruising altitude the service began with hot towels.
Next, they offered a choice of drink and mixed nuts. I've been on a red wine kick lately so I had the Clos Floridene.
A few minutes later appetizers were distributed along with a selection from the bread basket. I didn't try the soup but I really enjoyed the compote and the caesar salad. I appreciate the dressing came on the side because everyone prefers different amounts on their salad.
For the main course I chose the chicken breast. It was accompanied with garlic mashed potatoes and green beans. The chicken wasn't anything to write home about, but it tasted fine.
One of my favorite parts of Delta One's meal service is their dessert. I love that they roll around the entire dessert cart so you can see all of the options. This time around I skipped the ice cream sundae and got the apple butter cake. It also came with a small scoop of ice cream.
After the meal service was complete, I went to the lavatory to change into some shorts and get ready for bed. There are two lavatories at the front of the cabin. They look pretty standard and aren't crazy spacious.
Sleep was kind of hard to come by on this flight. I managed to get a little shut eye, but I felt rather cramped. When the seat is fully flat, the foot cubby is small and the area surrounding your head and shoulders is a little tight. I had a tough time figuring out how to position myself.
The flight attendant woke me up about 90 minutes before our arrival for breakfast.
I had the scrambled eggs with sausage, potatoes and a fruit tray. The eggs were okay, but I always enjoy fruit and a coffee at the end of a long flight.
Last but not least, the purser came through to thank everyone with Ghirardelli chocolates and fast track immigration cards.
Despite our small delay we landed at London Heathrow around 11:20 AM just a few minutes behind schedule.
I had another great experience in Delta One. The hard product itself had everything you need for a transatlantic flight, but no extras frills. The soft product really gives Delta One the premium experience. The flight attendants working our cabin were great and the service was top notch. I wouldn't hesitate to fly Delta One anywhere in the world.
What's your experience been with Delta One?